At Tiranga Game, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you access or use our website, mobile application, games, and related services (collectively, the “Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, ensure security, and comply with legal obligations.
a) Information You Provide Directly
When you register or contact us, we may collect:
- Name or username
- Mobile number
- Email address (if provided)
- User ID (UID)
- Support messages, feedback, or complaints
- Documents or screenshots submitted for verification or support
b) Automatically Collected Information
When you use our Platform, we may automatically collect:
- Device information (device type, OS, app version)
- IP address and approximate location
- Log data, access times, and activity records
- Cookies or similar tracking technologies
c) Payment-Related Information
We do not store sensitive payment details such as card numbers or banking passwords. Payment processing is handled by secure third-party payment service providers who follow industry security standards.
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account
- To provide access to games and platform features
- To process transactions and withdrawals
- To verify identity and prevent fraud
- To respond to customer support requests
- To improve platform performance and user experience
- To send service-related notifications and updates
- To comply with legal and regulatory requirements
We do not use your personal data for unlawful or misleading purposes.
3. Cookies and Tracking Technologies
We may use cookies, SDKs, and similar technologies to:
- Remember user preferences
- Analyze platform usage and performance
- Enhance security and prevent abuse
You can control or disable cookies through your device or browser settings, but some features may not function properly as a result.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
a) Service Providers
Trusted third-party vendors who help us operate the Platform (e.g., hosting, analytics, payment processing) may access limited data strictly for service delivery.
b) Legal Requirements
We may disclose information if required to do so by law, regulation, court order, or government request.
c) Platform Protection
To detect, prevent, or address fraud, security issues, or violations of our Terms & Conditions.
All third parties are required to maintain confidentiality and data protection standards.
5. Data Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure servers and encryption practices
- Access control and monitoring
- Regular system updates and reviews
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
7. User Rights and Choices
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent where applicable
To exercise these rights, please contact us through the Contact Us page. We may need to verify your identity before processing requests.
8. Children’s Privacy (18+ Only)
Our Platform is strictly intended for users 18 years and older.
- We do not knowingly collect personal data from minors
- If we discover that a minor has provided personal information, we will delete it and suspend the account
Parents or guardians who believe their child has used our Platform should contact us immediately.
9. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage users to review the privacy policies of external sites before providing any personal information.
10. Responsible Gaming & Privacy
Some data may be used to promote responsible gaming, including:
- Monitoring unusual or risky behavior
- Enabling self-exclusion or account limits upon request
This data is handled confidentially and used only to protect users and comply with responsible gaming standards.
11. International Data Transfers
Your information may be processed or stored on servers located in different regions. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal or regulatory changes
- Platform updates or new features
- Improved data protection practices
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform indicates acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us through the Contact Us section on our Platform. We aim to respond promptly and transparently.